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IT & Technology

Navigating the risks in the it and technology industry

In the fast-paced world of information technology, companies are at the forefront of innovation and digital solutions. While pushing the boundaries of technology offers exciting opportunities, it also exposes businesses to unique risks. From software glitches to data breaches, the liabilities in tech are as complex as the systems you work with.


Why Professional Indemnity Insurance is Critical

Professional Indemnity Insurance is a must-have for IT and technology companies. It protects your business against claims of negligence or failure to perform your professional duties. In an industry where a small error in code can lead to significant financial losses for your clients, having the right coverage is not just a safety net—it's a business necessity.


What Professional Indemnity Insurance Covers:

  • Claims of negligence or breach of duty arising from your tech services or advice

  • Legal defense costs to fight claims in court

  • Compensation to rectify mistakes and cover any financial losses incurred by clients

  • Breach of contract, confidentiality, or data protection allegations


What is Typically Not Covered:

  • Intentional wrongdoing or criminal activities

  • Known issues or claims that existed before the policy began

  • General liabilities (covered under general liability insurance)


Additional Insurance for Comprehensive Protection:

IT and technology companies should consider the following types of insurance to complement their Professional Indemnity coverage:

  • Cyber Liability Insurance: Essential for protecting against data breaches, cyber-attacks, and the loss of sensitive information.

  • Public Liability Insurance: Covers injury or property damage claims from third parties as a result of your business operations.

  • Business Interruption Insurance: Provides compensation for lost income and operating expenses if your business is disrupted by an insured event.

  • Contents and Equipment Insurance: Protects the tools of your trade, including servers, computers, and specialized equipment.

The Broad Risk Difference

"You First" Principle

Your business comes first. We align our services with your values and needs, providing expert advice and insurance protection that allows you to focus on what matters most—growing your business with peace of mind.

Accountability

We take full responsibility for the services and recommendations we provide. Every action is designed to deliver results, fostering trusted, long-term relationships with our clients. Your satisfaction and security are at the forefront of everything we do.

Expert Solutions

With over 15 years of experience, we specialise in delivering tailored advice and solutions to protect your business. We customise our offerings to your unique needs, ensuring comprehensive coverage and peace of mind.

Call or email now for a customised risk report and quote.

Frequently Asked Questions

1. How much Professional Indemnity Insurance should an IT company have?

The level of coverage depends on the size of your company, the scope of your projects, and the potential risks involved. It's best to consult with an insurance expert to tailor a policy to your specific needs.


2. Can IT companies bundle different types of insurance?

Yes, bundling various insurance policies can often provide cost savings and ensure that you have comprehensive protection across all areas of your business.


3. What should an IT company do in the event of a cyber incident or data breach?

 Immediately contact your cyber liability insurer to report the incident. They can assist with managing the breach, including client notifications, data recovery, and public relations efforts.

What Our Customers Say

Eden Appo

Real Estate

Exceptional service and expert advice! We recently worked with Warren for our business insurance needs, and the experience was seamless from start to finish. His deep knowledge of the industry, attention to detail, and personalised approach ensured we got the best coverage for our business. Highly recommend for anyone seeking reliable and professional insurance solutions on the Gold Coast!

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